With the exception to Custom Baseball Gloves, WILSON CUSTOM SHOP orders may not be cancelled or modified after 24 hours from when the order was first made as WILSON may have already begun creating your product in the factory.
Cancellations to Wilson Custom Glove Shop ball glove orders may be made up to 24 hours from when the order was submitted and select modifications may be made up to 5 days from when the order was submitted by contacting customer service at (800) 245-5454 or WilsonCustomGloves@wilson.com.
WILSON reserves the right to refuse any requested personalization message that includes profanity, slander, trademarks and/or any other content that WILSON considers inappropriate in its sole discretion.
With the exception to Custom Baseball Gloves, WILSON CUSTOM SHOP products will ship within 3 weeks. Custom Baseball Gloves will be shipped within 6-8 weeks. We will send you an e-mail letting you know when your order has shipped.
WILSON CUSTOM SHOP orders are shipped via UPS Ground and will require a signature from any person at the delivery address.
WILSON CUSTOM SHOP only ships within the United States. We are currently unable to accept or ship international or APO/FPO orders.
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