Wilson Custom Shop

Wilson Custom Works orders may only be cancelled or modified within 24 hours from the time the order was first made.

  • For cancellations of or modifications to Wilson Custom Works Glove orders, email wilsoncustomgloves@wilson.com or call our consumer service team at (800) 874-5930 within 24 hours of placing your order.
  • For cancellations of Wilson Custom Works Footballs - call our consumer service team at (800) 874-5930 within 24 hours of placing your order.

Wilson reserves the right to refuse any requested personalization message that includes profanity, slander, trademarks and/or any other content that Wilson considers inappropriate in its sole discretion.

Wilson Custom Works products will ship as follows, noting holiday season delays may occur without notice:

  • Custom Baseball Gloves will be shipped within 6-8 weeks.
  • Custom Footballs will be shipped within 2 weeks.

We will send you an e-mail letting you know when your order has shipped.

Wilson Custom Works orders are shipped via UPS Ground and will require a signature from any person at the delivery address.

Wilson Custom Works only ships within the United States. We are currently unable to accept or ship international or APO/FPO orders.

Click Here for more information regarding your Wilson Custom Works order.